Manly Movers
Get a Quote

Terms of Service

Last updated: April 25, 2026

These Terms and Conditions (“Terms”) govern your access to and use of https://themanlymovers.com (the “Website”) and the moving and related services (the “Services”) provided by Manly Movers (“Company,” “we,” “us,” or “our”). By accessing the Website or using our Services, you agree to be bound by these Terms.

1. Use of the Website

You must be at least 18 years of age and legally capable of entering into binding contracts to use the Website or book our Services.

You agree to provide accurate, current, and complete information when requesting a quote, making a booking, or submitting any forms on the Website. You are responsible for maintaining the confidentiality of your account details (if any) and for all activities that occur under your name or contact information.

We reserve the right, at our sole discretion, to refuse access to the Website, decline service, or cancel any booking if we suspect a violation of these Terms or any improper use of the Website or Services.

2. Quotes, Estimates, and Bookings

All quotes and estimates issued by Manly Movers are based on the information you provide regarding the volume of goods, property access conditions, distance, and any special requirements.

Quotes and estimates are approximate and not guaranteed. The final cost may vary if the actual conditions of the move differ materially from the details originally submitted. You will be charged based on the Services actually performed.

Certain bookings may require a deposit or pre-authorization. Specific payment, cancellation, and booking conditions will be outlined in your booking confirmation or a separate agreement. You are responsible for carefully reviewing all documents and notifying us promptly of any changes or inaccuracies.

3. Customer Responsibilities

By booking our Services, you agree to:

  • Ensure all items are properly packed and ready for transportation on the scheduled moving day, unless packing services were explicitly included in your booking.
  • Provide safe, clear, and unobstructed access to both pickup and delivery locations, including elevators, staircases, entrances, and parking areas, and secure any required permits or authorizations from the building management.
  • Notify us in advance of any fragile, valuable, oversized, or specialty items that require special care, handling, or equipment.
  • Comply with all applicable laws, regulations, and building rules in connection with your move.
  • Confirm that you are the legal owner of the items being moved or that you have full authorization from the owner to arrange their transportation.

4. Excluded and Prohibited Items

We reserve the right to refuse transportation of the following items:

  • Hazardous, flammable, explosive, or dangerous materials.
  • Illegal substances or any items prohibited by law.
  • Perishable food, live animals, or plants, unless we have explicitly agreed in writing to transport them prior to the move.

If you include any prohibited items without our prior written approval, you will be solely responsible for any resulting loss, damage, fines, penalties, or legal consequences.

5. Payment Terms

Payment terms will be specified in your estimate or booking confirmation. Unless otherwise agreed in writing, a deposit is usually required to secure your booking, with the balance due upon completion of the Services.

Additional charges may apply for services or conditions not included in the original quote, such as extra labor, stair carries, long distances between truck and door, additional stops, waiting time, or changes to the move details.

If payment is not received when due, we may apply late fees and, to the extent permitted by law, retain your goods until full payment is made.

6. Cancellations and Rescheduling

Cancellations and rescheduling are subject to the notice periods and fees outlined in your booking confirmation or our current cancellation policy.

If you cancel or reschedule with insufficient notice, you may forfeit all or part of your deposit and be responsible for any costs we have already incurred.

We may also need to postpone, reschedule, or cancel a move due to circumstances beyond our reasonable control (such as severe weather, unsafe conditions, or mechanical issues). In such cases, we will notify you as soon as possible and work with you to arrange a suitable alternative.

7. Liability for Loss or Damage

Our liability for loss of or damage to your goods is limited as provided by applicable law and the specific terms set out in your estimate, bill of lading, or other moving documents.

You must inspect your goods upon delivery and note any visible damage on the delivery paperwork before signing. Hidden damage must be reported to us in writing within the timeframe specified in your moving documents.

The amount of compensation may depend on the valuation or protection plan you selected at booking. Optional additional coverage may be available for an extra fee. We are not liable for damage caused by events beyond our control or for pre-existing conditions in your items.

8. Limitation of Liability

To the fullest extent permitted by law:

  • We are not liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, business interruption, loss of data, or loss of goodwill.
  • Our total liability for any claim arising from these Terms or the Services will not exceed the total amount you paid to Manly Movers for the specific Service giving rise to the claim.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

9. Intellectual Property

All content on https://themanlymovers.com, including text, graphics, logos, images, and software, is the property of Manly Movers or its licensors and is protected by intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from any part of the Website without our prior written permission.

10. Privacy

Your use of the Website and Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using https://themanlymovers.com, you confirm that you have read and agree to our Privacy Policy.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of the state in which Manly Movers has its principal place of business, without regard to conflict of laws rules.

Any disputes arising out of or relating to these Terms or our Services shall first be attempted to be resolved informally by contacting us at [email protected] or . If the dispute cannot be resolved informally, it shall be brought exclusively in the state or federal courts located in or serving our principal place of business, and you consent to the personal jurisdiction and venue of such courts.

12. Changes to These Terms

We may update these Terms from time to time. The revised version will be posted on https://themanlymovers.com with a new “Last updated” date. Your continued use of the Website or Services after the changes take effect constitutes your acceptance of the updated Terms.

13. Contact Information

If you have any questions regarding these Terms, please contact us: